- user_711700
- Все объявления автора
Customer Service Representative
- Sale
Описание:
We recruit a Customer Service Representative.
Missions: * Respond to customer inquiries via chat and phone ;
* Identify customer needs, attract potential customer by answering product and service questions and convert into Sales leads ;
* Recommend alternative products when necessary, offering all options to appease the customer ;
* Educate customers on available products and services by offering professional and proficient customer service ;
* Contributes to team effort and Sales growth by accomplishing related tasks ;
* Maintain professional and technical knowledge by attending internal training sessions and working closely with support team.
Profil recherché pour le poste : Customer Service Representative
Profil: * High school diploma or higher ;
* 1 – 2 years in customer service position ;
* Strong English communication skills ;
* Phone skills: Listen, articulate, establish positive rapport ;
* Computer proficiency, including web navigation ;
* Basic technology skills ;
* Adaptable to changing situations.
Critères de l'annonce pour le poste : Customer Service Representative
Métier: Informatique, nouvelles technologies
Secteur d´activité: Centres d´appel, hotline, call center
Informatique, SSII, Internet
Télécom
Type de contrat: CDI
Région: Casablanca
Ville : Casablanca
Niveau d'expérience: Débutant 2 ans
Niveau d'études: Bac+3
Langues exigées:
anglais›courant
français›courant
Description de l'entreprise
GRANDSTREAM NETWORKS, Inc. www.grandstream.com is one of the top designers and award-winning manufacturers of innovative, high quality and mass-affordable IP telephony, IP conferencing and Networking products.