Description:

Your role is to provide support to the senior administrators, acting as the first line of contact for client requests.

Responsibilities include:

Support execution of client specific procedures and controls

New Business Take On – Supporting system set up, validation and liaising with appropriate shared services teams

Client Service Delivery – Dealing with daily client interaction, fielding and routing client requests to appropriate people/teams, support overall service delivery to clients, work within SLA’s

Billing – Ensure systems are fully and accurately populated in relation to entities worked on, ensure costs related to ad-hoc and bespoke client work are identified and captured

Operations and Regulatory Control – Assist management as required with risk assessments

Operations Performance – Assist with investigation and resolution of errors in area of responsibility; seek to identify areas where performance can be improved

Skills required:

Experience in company administration and/or trust administration in order to be able to undertake assigned tasks with the minimum of direct supervision

A level standard or above

Ideally the post holder will be working towards a relevant professional qualification (ICSA/STEP) at an appropriate level

For further information please contact us on 758400

Candidates must be classified as ‘Entitled’ or ‘Entitled to Work’ under the Jersey Control of Housing & Work Law